External Communications
πŸ”Š

External Communications

Building the company’s brand

Company

SaaS AI Translation for Customer Support

Project

External Communications & Brand Awareness
Project Manager

What I did

  • Coordinated the PR announcement of Series C Funding engaging with diverse stakeholders (Executive Team, Investors, Agencies, Marketing)
  • Managed 3 PR Agencies (Lisbon, London, and San Francisco) to deliver thought leadership content, submit speaking applications to relevant events and awards, engage with journalists
  • Created employer branding content for Portuguese media requests and recruitment platforms such as Glassdoor
  • Operated all PR initiatives/deliverables reporting to the VP of Marketing
  • Oversaw and produced content for media requests
  • Produced content for the company's CEO as a speaker to build authority and position Unbabel in the SaaS, Startups, and AI dominant events
  • Submitted applications to industry-recognized global awards and events (AI, Customer Service) Results: Best Innovation in Customer Service, FastCompany Awards

Achievements

  • WE WON!!! Unbabel won one of the greatest European awards in Customer Support in 2019 (ECCSA Awards) πŸŽ–

Count me in to deal with the pressure

"She’s a true team player that easily manages complex cross-functional projects, even under high pressure. Her multitasking and execution abilities are true differentiation factors in fast-paced environments."
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Pedro Ferreira, Head of Performance Marketing at Landbot
Former colleague
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