Chatbot Product Designer
πŸ€–

Chatbot Product Designer

Chatbot content & optimization

Company

Chatbot on Slack & Teams to create kick-ass team experiences

Project

Chatbot Product Designer

What I did

  • Built +100 chat flows of evidence-based content to improve our clients’ team experience via weekly on-the-job tips.
  • Searched and implemented new ways to improve the UX to increase weekly/monthly user activity rate.
  • Influenced the product roadmap and weekly sprints to design a relevant product based on user feedback and internal usage.
  • Created product marketing materials such as product videos and landing pages.

Success

  • 75% of users talked to Skoach every month
  • 4.3 average satisfaction score
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