Chatbot Product Designer

Chatbot Product Designer

Chatbot content & optimization


Chatbot on Slack & Teams to create kick-ass team experiences


Chatbot Product Designer

What I did

  • Built +100 chat flows of evidence-based content to improve our clients’ team experience via weekly on-the-job tips.
  • Searched and implemented new ways to improve the UX to increase weekly/monthly user activity rate.
  • Influenced the product roadmap and weekly sprints to design a relevant product based on user feedback and internal usage.
  • Created product marketing materials such as product videos and landing pages.


  • 75% of users talked to Skoach every month
  • 4.3 average satisfaction score
notion image
Made with πŸ‘‰
LogoEmbed Notion